Pioneer in Interactive Conflict Resolution †MyAssignmenthelp.com

Question: Discuss about the Pioneer in Interactive Conflict Resolution. Answer: Introduction: Analyzing the employee engagement is crucial for ensuring better productivity. Such important information should be well-organized and well-managed. Chris and I are entitled to analyze the progress employee engagement program as per the survey and making the necessary improvements. In order to respond assertively to Chriss criticism the following strategies can be adopted: In case of a situation of criticism, it is essential to understand the root cause of the criticism. It would be helpful to some extent if Chris is asked to state reasons for not agreeing with the decision. In the process, this would help me to understand the likes and dislikes of Chris regarding the employee engagement survey. This, in turn, would reduce the chances of conflict in the future. In instances where I strongly agree with my decision and ideas, I would try to convince Chris with the decision and also let him suggest some improvements related to the project. In the process, Chris might come up with better decisions related to the project. The third strategy that could be undertaken for dealing with Chris is to not respond anything immediately to Chris. In other words, taking time to acknowledge Chris's criticism would enable me to understand his reason for disapproval much effectively (Wallensteen, 2015). There might be a different perspective of Chris for not agreeing with my suggestion. Understanding the motive behind Chriss disagreement would help me to cope up with the conflicting situation (Fisher, 2016). Feedback technique to be incorporated Corrective feedback technique should be adopted considering the situation. In every work culture, it is essential to build a healthy relationship with the colleagues as this could surely improve the quality of decisions. Considering the aspect of my negotiation with Chris, it is necessary that both of us should handle the feedbacks in an assertive manner as this would provide a scope of improvement for both of us (Mackey, 2013). If the feedback of Chris is taken positively it could give me a scope for improvement also it is essential that Chris takes my suggestion positively. Corrective feedback will provide both of us with an equal opportunity to rectify our mistakes and manage the interaction process. Healthy interaction will surely help us in delivering the best results for employee engagement of the Western Sydney University. The other technique that can be used with respect to this situation is the Feedback Sandwich'. In this technique, at first, we can discuss the positive points from both of our suggestions and then we both can provide our feedback regarding various improvements that can be brought in the plan (Parkes, Abercrombie and McCarty, 2013). In the end, this will result in a positive interaction from both of our end. In this approach of feedback technique, both of our suggestions would get equal importance thus reducing the chances of conflict. This could possibly resolve the situation of conflict between us also in the process it might help me to establish a cordial working relationship with Chris. References Fisher, R.J., 2016. Third party consultation: A method for the study and resolution of conflict. InRonald J. Fisher: A North American Pioneer in Interactive Conflict Resolution(pp. 37-71). Springer, Cham. Mackey, A., 2013.Input, Interaction and Corrective Feedback in L2 Learning-Oxford Applied Linguistics. Oxford University Press. Parkes, J., Abercrombie, S. and McCarty, T., 2013. Feedback sandwiches affect perceptions but not performance.Advances in Health Sciences Education,18(3), pp.397-407. Wallensteen, P., 2015.Understanding conflict resolution. Sage.